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IT Reform at the Social Security Administration
Date: June 09, 2011Type: Article
IT Reform at the Social Security Administration
Date: June 09, 2011Type: Blog
Last month, SSA made news when we announced that we would put the Social Security Statement online, and discontinue mail delivery of paper statements. The statement was mailed annually to every American 25 and older who has contributed to Social Security.
Meet the CIO Council Accessibility Committee
Date: May 31, 2011Type: Article
Socialsecurity.gov Redirects Traffic to Popular Services
Date: January 11, 2011Type: News
The Social Security Administration (SSA) recently unveiled the new socialsecurity.gov, part of the agency’s effort to create a frustration-free customer experience. Site visitorship in 2010 increased 50% over 2009, with about 11 million Americans now turning to the website for...
Public Sector Cloud Computing Case Study: Online Answers Knowledgebase (SOASK)
Date: July 29, 2010Type: News
Helping the public easily and efficiently find answers to questions through cloud-based knowledge management and CRM...
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