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ARTICLE  Best Practices: SSA Program Manager Development Practices

Date: April 26, 2011
Type: Article

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NEWS  March 10th Social Security Webinar Targets Young Americans

Date: March 08, 2011
Type: News

On March 10th at 3 p.m. EST, the Social Security Administration (SSA) will host a webinar, “Social Security 101: What’s in it for me?” The...

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NEWS  Socialsecurity.gov Redirects Traffic to Popular Services

Date: January 11, 2011
Type: News

The Social Security Administration (SSA) recently unveiled the new socialsecurity.gov, part of the agency’s effort to create a frustration-free customer experience.  Site visitorship in 2010 increased 50% over 2009, with about 11 million Americans now turning to the website for...

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NEWS  Public Sector Cloud Computing Case Study: Online Answers Knowledgebase (SOASK)

Date: July 29, 2010
Type: News

Helping the public easily and efficiently find answers to questions through cloud-based knowledge management and CRM...

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