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Knowledge Base

New Search Topics (1):
socialsecurity.gov

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  Socialsecurity.gov Redirects Traffic to Popular Services

Date: January 11, 2011
Type: News

The Social Security Administration (SSA) recently unveiled the new socialsecurity.gov, part of the agency’s effort to create a frustration-free customer experience.  Site visitorship in 2010 increased 50% over 2009, with about 11 million Americans now turning to the website for...

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  Public Sector Cloud Computing Case Study: Online Answers Knowledgebase (SOASK)

Date: July 29, 2010
Type: News

Helping the public easily and efficiently find answers to questions through cloud-based knowledge management and CRM...

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