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Public Sector Cloud Computing Case Study: Agency-wide E-mail
Case Study: Department of the Interior – Agency-wide E-mail Migrating 80,000 mailboxes (from 13 specific systems) to one unified cloud provider
Vivek Kundra, U.S. Chief Information Officer
The Department of the Interior is pursuing a Software as a Service (SaaS) cloud computing model for e-mail. DOI has 80,000 e-mail users who are widely dispersed across the United States. They are currently supported by a very complex messaging infrastructure comprised of more than a dozen different e-mail systems. The Department had already determined that a single e-mail infrastructure would reduce the complexity of the overall system and improve the level of service provided to their users when it decided to explore cloud-based solutions.
When considering how best to deliver a single e-mail system, the Department analyzed the opportunities for cost savings presented by cloud computing. The numbers were compelling: by implementing e-mail using an external commercial SaaS model, the Department expects to provide improved service to its 80,000 users for one-third the amount of money that it spends today. The Department is moving forward with this project with a completion date in Fiscal Year 2011.
Download the full report: [PDF] [DOCX (Word 2007 Format)]
