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State of Public Sector Cloud Computing GSA Email
Case Study: Agency-wide E-mail
GSA’s e-mail effort will migrate over 15,000 mailboxes to a cloud-based solution, eliminating the redundant and disparate infrastructure.
Migrating over 15,000 mailboxes to a cloud solution with features commonly available in commercial solutions
Vivek Kundra, U.S. Chief Information Officer
GSA’s current environment lacks the level of integrated features commercially available. GSA requires a greater use of features such as integrated messaging and collaborative tools to support its mission. E-mail archiving is currently implemented inconsistently, is difficult to use, and does not meet information retrieval (e-discovery) requirements. The storage associated with e-mail archiving continues to grow and is costly to manage. Recent regulations for handling e-mail litigation hold and discovery demand that GSA implement a more effective and expedient process. Additionally, GSA is seeking a solution that will reduce its in-house system maintenance burden and provide GSA users with more timely implementations of new versions and features.
GSA’s e-mail effort will migrate over 15,000 mailboxes to a cloud-based solution, eliminating the redundant and disparate infrastructure presently housed at 17 different locations around the world.
Although still in the information gathering phase, initial estimates indicate that over the first two years, GSA will realize a 30 percent cost savings.1
1 General Services Administration, May 2010.
