Flag Day Marks 15 Years Of Innovation At GSA

On Tuesday, June 14th, the nation observed Flag Day, and this year’s holiday marked the 15th anniversary of a remarkable milestone here at GSA. On June 14th, 1996, GSA reached its goal of giving each of its employees access to the internet, making it one of first federal agencies to provide this technology to its entire workforce.
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IT Reforms at the General Services Administration

Over the last six months, we have executed on IT reforms that will not only impact the efficiency and effectiveness of GSA’s IT portfolio and infrastructure, but will also have a wide reaching effect on the entire Federal IT community.
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3D Printing

Have you heard the term ‘3D printing?’ Perhaps you wonder why anyone needs a letter or report for the boss printed in three dimensions.  After all, we only read in two dimensions. Yet at the same time
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IT Modernization

GSA is undergoing an IT modernization effort to improve our internal and external service delivery. This means ensuring we have a modern, updated technology infrastructure for our employees, but also means using technology and innovative business practices to drive stronger value to GSA’s customers and stakeholders.

Sustainability and GSA’s Zero Environmental Footprint Goal

GSA’s Administrator, Martha Johnson, is challenging us to achieve a “zero environmental footprint,” or ZEF for short. There are many opportunities to use IT as a smarter consumer, but also to assist in reducing the consumption of energy and natural resources. We are committed to reducing our environmental footprint and are working together on new ideas in support of this goal, which includes employing innovative technology to reduce energy usage.

Collective Intelligence

“Collective Intelligence” gathers the insight, experience, and knowledge of a large and diverse group of people through various forms of collaboration to make improvements and solve problems. GSA is continuing to work towards an enterprise-wide collaboration platform that harnesses this intelligence—allowing for better decision-making, the creation of new ideas and opportunities, and operational excellence.

Ms. Casey Coleman is the Chief Information Officer for the U.S. General Services Administration (GSA). As CIO she is responsible for managing the agency’s $600 million IT budget and ensuring alignment with agency and administration strategic objectives, information security, and enterprise architecture. During her tenure, Ms. Coleman implemented an agency-wide infrastructure consolidation and standardization program that resulted in significant cost-savings and improvements to security and performance.

Ms. Coleman is active in the Federal IT community and currently serves as the 2009-2010 President of AFFIRM (Association for Federal Information Resources Management). Ms. Coleman encourages the use of social media to improve service and operations of the Federal Government and writes a blog titled Around the Corner.

Ms. Coleman has served in several other leadership roles at GSA, including CIO for the GSA Federal Acquisition Service (FAS) and Federal Technology Service (FTS). Prior to GSA she served in consulting, sales, and management roles at several technology startups. She began her career at Lockheed Martin Corporation. She has a bachelor’s degree in computer science from Texas A&M University and a master’s in business administration from the University of Texas at Arlington. She is the recipient of the public sector MIT Sloan CIO Symposium 2010 Award for Leadership in Innovation, along with being a two-time Fed 100 award winner.

Mobile Computing

Smartphones and mobile computing are increasingly becoming a standard accessory that we carry everywhere, and they have become a mandatory business tool, including for Federal use. Of course, we expect to be able to access our corporate email. But beyond email, there is an explosion of uses and possibilities. For instance, did you run into a business contact today and even briefly discuss a project, an idea, or a future meeting? Better write it down, or better yet, go to the Customer Relationship Manager app on your smartphone and put the information where you can easily manage it.

Social Media and Collaboration

Social media and collaboration tools are critical to the way work is and will be done. We are working closely with our colleagues in GSA to ensure we use the power of real time and asynchronous collaboration in the most strategic manner possible. Web 2.0 tools like wikis, blogs, and document-sharing are second nature to many employees, and their use has quickly become integrated into our jobs.

Cloud Computing

We are investigating ways to use cloud-based technologies to improve solutions for our customers, including enterprise-level collaboration. Cloud computing allows scalability, meaning you can scale capacity and processing power on demand without having to create a stand-alone, expensive energy-intensive solution.