IT Reform at the Environmental Protection Agency

The work accomplished at the EPA on the 25 Point Implementation Plan to Reform Federal IT Management has had a great first six months. It is an exciting time to work in Federal IT, with a tremendous amount of energy and new ideas being implemented across the government. I am happy to say that EPA is at the forefront of this reform effort.
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Priorities

• Focusing on IT/IM investment planning by creating a strong internal review process for IT investments.
• Investing in talent management and institutionalizing an agency IT Talent Management plan to ensure a strong future workforce.
• Focusing on service quality to ensure that customers receive high-quality products, services, and information.
• Establishing a strategic direction to align IT/IM with Agency priorities and mission.
• Strengthening partnerships with internal and external customers.

Mr. Malcolm D. Jackson is EPA’s Assistant Administrator for the Office of Environmental Information and Chief Information Officer. In this role, Mr. Jackson is responsible for IT operations and security, information quality and collection, and access to environmental information, including the Toxics Release Inventory. His leadership focus includes IT strategic planning, IT governance, and IT investment management.

Prior to joining EPA in 2010, he served as the Senior IT Business Unit Director of CIGNA Insurance Disability Management Business, where he managed all IT aspects that supported short-term disability, long-term disability, and life and accident insurance products and services. From 2006 to 2008, Mr. Jackson also served as the Senior IT Business Unit Director for CIGNA Insurance Corporate Business Functions. During this tenure, Mr. Jackson directed the development of IT applications for Human Resources, Finance, Legal and Public Affairs, and Investments. In addition, Mr. Jackson had IT oversight for Corporate-Owned Life Insurance, Reinsurance, and Settlement Annuities. Prior to joining CIGNA Insurance, Mr. Jackson held various positions in the areas of IT, engineering, marketing and general business management at Monsanto, Quaker Oats, General Dynamics, and Shell Oil Company.

Throughout his career, Mr. Jackson has developed expertise in IT strategy, large-scale enterprise resource planning, performance metrics development, and business process re-engineering. Mr. Jackson was a Board member of the Children’s Literacy Initiative in Philadelphia and the Jackson State University National Alumni Association, where he chaired the membership committee. Mr. Jackson holds a BS from Jackson State University and an MBA from Northwestern University, J.L. Kellogg School of Management.