IT Reform at the Department of State

The first six months of fulfilling the 25 Point Implementation Plan to Reform Federal IT Management have had a positive effect at the Department of State. Our team has been hard at work executing these important strategic changes, and I believe that we have made a great deal of progress so far.
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Susan H. Swart
United States Department of State
Bureau of Information Resource Management
Chief Information Officer

Susan H. Swart, a member of the Senior Foreign Service with the rank of Minister Counselor, was appointed as the Chief Information Officer for the Department of State in February 2008. As Chief Information Officer (CIO), she is responsible for the Department's information resources and technology initiatives and provides core information, knowledge management, and information technology (IT) services to the Department of State.

Prior to assuming the CIO position, she was the Deputy Chief Information Officer (DCIO) for Business, Planning and Customer Service and the Chief Knowledge Officer from April 2006. From 1989, when she joined the Foreign Service, to 2006, she served in a number of positions in Washington and overseas, including the Dean of the School of Applied Information Technology (SAIT) at the Foreign Service Institute. Prior to her SAIT assignment, she served as Information Management Officer in Cairo, Egypt; Special Assistant in the Bureau of Administration (A); Office Director for Customer Service, Bureau of Information Resource Management (IRM) and Deputy Executive Director in the Bureau of East Asia and Pacific Affairs (EAP). Her overseas Information Management assignments also include Caracas, Venezuela.

Ms. Swart is a graduate of the National War College. She received her undergraduate degree from Virginia Commonwealth University.