Earlier today, we announced that $100 million of the Technology Modernization Fund (TMF) will be designated to help streamline and improve public-facing digital services and technology systems to deliver a better customer experience to the American people.
Every day, the public experiences well-designed interactions when using consumer products and services. They’re easy and intuitive. The public rightfully wants, expects, and deserves the same experience when interacting with the Government – and it’s possible.
The Federal Mobility Group (FMG) just released their International Travel Guidance for Government Mobile Devices report. The document details a series of best practices agencies can adopt to safeguard Government Furnished Equipment (GFE)-mobile devices against attacks while in use during travel to foreign countries.
The Customer Experience Executive Order calls the Federal IT Community into action since it is technology that underpins the Government’s ability to deliver a more simple, seamless, and secure customer experience for the American public.