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Ever wonder why prioritizing users is so important during IT centralization? This is the first in a series of posts on the importance of human-centered design when evaluating IT centralization. As part of a 10x project, they synthesized 18F's learnings from agency partners that have been through centralization efforts before and have wisdom to share.

One year ago in Kansas City, MO, the Administration rolled out the President’s Management Agenda (PMA) as a long-term vision for modernizing the Federal Government. Today, the Office of Management and Budget (OMB) released a new update which looks back on a year of progress toward the ultimate goal of improving mission outcomes, service to the public, and stewardship of taxpayer dollars for the American people.

As co-leads of the President’s Management Agenda Cross Agency Priority goal on IT Spending Transparency, the General Services Administration (GSA) and the Department of Education (Education) created a TBM Playbook in order to share some common themes in the Federal implementations of TBM at our agencies.

Several teams and individuals from across the government have been named Gears of Government Award winners on behalf of the CIO Council. The awards include many examples of how IT modernization is allowing agencies to better meet customer expectations, keep data and systems secure, build a modern workforce and ensure access to services.